Terms of Service · TillTime

Version 1.0 · Last updated 15 October 2026

These terms are an agreement between SAOIRSE SOFTWARE LIMITED (Company No. 819296, Venture Hub, 136 Capel Street, Dublin 1, D01 T2C9, Ireland — "we", "us") and the business that installs TillTime from the Clover App Market ("you"). They include the Data Processing Terms at the end. TillTime is for businesses: by installing it, you confirm you use it for your business.

1. What TillTime is

TillTime puts a time clock on your Clover device. Your team clocks in, starts and ends breaks, and clocks out with their own PIN (each person makes it on the till the first time). TillTime keeps the record of hours and breaks, reminds each person when the break the law asks for is due, and flags shifts where it was not taken.

Managers can:

• correct a shift (the change is kept with who, when and why);
• mark annual leave and days off sick with a certificate, and answer leave requests;
• build and publish the rota (it drafts itself; lateness and missed shifts show by themselves);
• download the record as a PDF and the hours as payroll files — on the till, or on a computer by opening TillTime from the Clover dashboard.

TillTime follows the working-time law of Ireland or the United Kingdom (England and Wales, Scotland, or Northern Ireland), as your Clover account says. The owner and admins also see what the hours cost, at the hourly rates they type (or estimated at the national minimum wage) and, if you keep it on, as a share of your sales — an estimate, not a payslip.

Each person can follow their own rota, hours and leave on their phone (after scanning a code on the till), ask for leave, give a shift away to a colleague, read the manager's notes, and turn on emails for themselves. Managers can switch on tip sharing and clocking in from a phone at the shop; both are off until you do.

2. A support tool, not legal advice

TillTime helps you keep the records and meet the rules on breaks, rest and leave. It is not legal advice, and it does not guarantee compliance. You stay the employer: giving breaks, paying correctly and keeping records remain your duties. The reminders and figures come from what your team taps on the device; if someone forgets to clock out, the record is wrong until it is corrected. Rules for young workers, special sectors and collective agreements can differ from what TillTime shows.

If you share tips through TillTime, the way they are shared is your choice and your policy: TillTime works out each part from the choices you make and the amounts it is given, and paying the tips to your team stays with you.

If you switch on clocking in from a phone, tell your team first: the phone's position is checked against the shop at each tap and never kept, but it is still their location.

3. Price and payment

TillTime costs €14.90 a month in Ireland and £12.90 a month in the UK, per shop, billed by Clover through the Clover App Market, under Clover's own terms. You cancel there. If the price changes, we tell you at least 30 days before it applies to you.

4. Cancelling

You can uninstall TillTime at any time from your Clover account. Download your record first (Team hours → Report): once TillTime is uninstalled it no longer opens. If you forget, we keep your shop's record of hours for 60 days and send you a copy when you ask our support, and delete it after that. We may end the service with 30 days' notice, and straight away if these terms are seriously broken.

5. Your data stays yours

The record of hours and your team's details belong to you. We use them only to provide TillTime to you. See the Privacy Policy.

6. Using TillTime fairly

Each person clocks in for themselves only. Keep PINs private. Don't try to reach another shop's data, break the service, or copy or resell it.

7. Availability and support

We work to keep TillTime running, but we can't promise it will never be unavailable. Support is by email, in English, at support@saoirsesoftware.com. We aim to reply within two working days.

8. Liability

To the fullest extent the law allows, our total liability for any claim connected to TillTime is limited to what you paid for it in the 12 months before the claim. We are not liable for indirect or consequential loss, including fines or claims from employees. Nothing in these terms limits liability that cannot be limited by law.

9. Changes to these terms

If these terms change, we will tell you at least 30 days before the change applies to you.

10. Law

These terms are governed by Irish law, and the Irish courts have jurisdiction.

Data Processing Terms (GDPR and UK GDPR, Art. 28)

• Roles: you are the controller of your team's data; we are your processor.
• Instructions: we process it only to provide TillTime, as described in the Privacy Policy, and on your documented instructions. If we think an instruction breaks data-protection law, we tell you.
• Confidentiality and security: only people who need to, and who are bound to confidentiality, can reach it; the data is encrypted in transit, PINs are stored only as one-way codes, and Clover keys are encrypted at rest.
• Sub-processors: Supabase (database, hosted in the EU, in Ireland), Netlify (the website and the TillTime pages for computers and phones) and Hostinger (email). We will tell you before adding or replacing one, and you may object.
• Transfers: where a sub-processor handles data outside the EEA or the UK, the transfer is covered by the European Commission's Standard Contractual Clauses (and, for UK data, the UK Addendum).
• Help: we help you answer requests from your team, and with security, breach and data-protection duties.
• Breaches: we tell you without undue delay after we become aware of one.
• End: after uninstalling, we delete the data within 60 days, and send you a copy if you ask within that time.
• Audits: we give you the information needed to show we meet these terms.